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Home > Ringdoll’s world > FAQ
About Shipping Insurance
Transportation damage may occur probably due to the collision during transport, customs inspection or other reasons, which is out of our direct responsibility in principle.
Therefore,we sincerely recommend that you choose to buy shipping insurance at the same time which is USD 18 for each.
If you do, we will buy the insurance when you purchase is shipped and confirm the order with the logistics company and keep it as proof.
Please carefully unpack and check the package at once when receive it.If any damage unfortunately happens ,please take photos with the presence before you sign.
Then please contact us within one week and provide the photos of damaged goods.We will contact the logistics company for assistance of compensation claim.
Contact out of one week or with no photos shot,which is out of Ringdoll responsibility.Please kindly understand.